Self-service password reset utility/appliance??

["SCHALIP, MICHAEL" <mschalip () CNM EDU>]

Hi folks.....



We're havin' fits.....simple password resets are eating us alive.  We run Banner/Luminus ("myCNM" portal), and an 
Active Directory/LDAP.  Luminus authenticates through Active Directory - so there is a single authorization mechanism, 
but.....we are spending a HUGE amount of time simply trying to manage student passwords.  Luminus has a password reset 
capability that we're using (it supposedly resets the passwords directly in AD, but there seems to be a time lag or it 
simply isn't working in some cases??)



What I'm wondering - what kind of software utility or appliance you all are using to allow students to perform their 
own password resets.......and, do you like it?....love it?.....hate it?



Thanks,



Michael

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