DMCA notification question...

["Wallace, Joe" <wallace1 () ROSE-HULMAN EDU>]

One of the members of my networking team forwarded a copyright infringement notice to me this morning that was 
forwarded to us from our upstream provider, stating there was a site on our network hosting an acestream channel.

My confusion comes in with how I should handle this notice. Since our Institute is registered, and active, as the 
Service Provider with copyright.org, all DMCA notifications are to be reported in accordance to the information on 
file. Every other DMCA notice we have received was sent directly to the address on file, or to someone else within the 
institute, this is the first time we have ever received notice from our upstream provider. The notice from our provider 
also states that they have opened a ticket and require feedback from our investigation.

I still plan on addressing the issue, even though it wasn't reported through the correct channels, but I would like to 
know how other universities/institutes handle this. Typically I don't respond to any DMCA notice since we handle 
everything in house under HEOA, but since this is our own upstream provider, I am not exactly sure how to handle this.

-Joe

--
Joe Wallace, CISA | Information Security Analyst
Enterprise Information Technology (EIT)
ROSE-HULMAN INSTITUTE OF TECHNOLOGY

5500 Wabash Avenue | Terre Haute, IN 47803-3999
Phone: 812-877-8790
wallace1 () rose-hulman edu<mailto:wallace1 () rose-hulman edu>
www.rose-hulman.edu<http://www.rose-hulman.edu/>