Re: Security Operations Center Management

["Koppel, Lorna" <Lorna.Koppel () TUFTS EDU>]

Our answer:


  1.  Does your organization have a formal Security Operations Center? Yes
     *   Is it fully staffed with internal resources? Yes - 2 FTE with access to the rest of the Office of Infosec (5 
additional people) as needed.  We augment with students/interns as we can - usually 1-2 part-time people.  Do not run 
24x7 but do have a 24x7 IT Service Desk that can escalate to us 24x7.
     *   Is it fully outsourced? no
     *   Is it co-managed with a service provider? no

Good Luck!

Lorna L. Koppel
Director of Information Security
Office of Information Security (OIS)
Tufts University
169 Holland 
Street<https://outlook.office.com/mail/deeplink/compose/AAMkADMwMDljOTgzLWE4ZDItNDE3YS05MGVlLTllZmRjNjU1OGI0MQBGAAAAAADcDQBefXDTQL6Rle4B4f5rBwDYXT5XZThPQK6AlMmSrZQmAAAAea7OAAAPz2fB03mORptgvBpr7W1SAAAI%2B34CAAA%3D?version=2019123003.04&popoutv2=1>
Somerville, MA 
02144<https://outlook.office.com/mail/deeplink/compose/AAMkADMwMDljOTgzLWE4ZDItNDE3YS05MGVlLTllZmRjNjU1OGI0MQBGAAAAAADcDQBefXDTQL6Rle4B4f5rBwDYXT5XZThPQK6AlMmSrZQmAAAAea7OAAAPz2fB03mORptgvBpr7W1SAAAI%2B34CAAA%3D?version=2019123003.04&popoutv2=1>
Phone: 617.627.0885
Email: lorna.koppel () tufts edu<mailto:lorna.koppel () tufts edu>

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From: The EDUCAUSE Security Community Group Listserv <SECURITY () LISTSERV EDUCAUSE EDU> On Behalf Of Carlton, Cynthia
Sent: Monday, January 25, 2021 5:37 PM
To: SECURITY () LISTSERV EDUCAUSE EDU
Subject: [SECURITY] Security Operations Center Management

Good afternoon

I'm working on doing a quick benchmarking survey on behalf of our CISO regarding SOC's. I did find a previous posting 
regarding an annual SOC survey and am reviewing that dataset and report. However, we would like to try and benchmark as 
many Higher Ed and Academic Medical Centers as possible.  I will be happy to share the results of what I collect if 
there is expressed interest. Please feel free to respond to me directly  - Cynthia.carlton () rochester 
edu<mailto:Cynthia.carlton () rochester edu>. Thank you in advance for your feedback!


  1.  Does your organization have a formal Security Operations Center?
     *   Is it fully staffed with internal resources?
     *   Is it fully outsourced?
     *   Is it co-managed with a service provider?
  2.  If you do not have a Security Operations Center is it on your roadmap
     *   Are you planning to fully staffed with internal resources?
     *   Are you planning to fully outsourced?
     *   Are you planning to co-managed with a service provider?

The specific data we have been asked to report on was -  how many other Academic Medical Centers and Universities have 
deployed a SOC and are they are doing it all in house or do they outsource some or all of it?


Cynthia Carlton
Information Architect
University of Rochester
Desk:   585-275-1068
Email:  cynthia.carlton () rochester edu<mailto:cynthia.carlton () rochester edu>


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