Re: Checkpoint support

["S. Jonah Pressman" <jonah () istar ca>]

Christopher:

I worked with both products with positive results and nothing but
accolades for the support teams.  The Checkpoint tech support options
are relatively expensive.  If you are working in an organization or
project with a big budget, this will not trouble you.

Best Regards,
Jonah

"Christopher J. Wargaski" wrote:

> Folks--
>
>         I am evaluating FW-1 over PIX and am interested
> to see how Checkpoint's technical support organization
> is. I have never dealt with them, but I have dealt with
> Cisco quite a bit in the past few years.
>
>         I understand that support must be purchased for
> the FW-1 product (as well as a yearly right to use
> subscription) and already have pricing information for
> the different support options. Every support organization
> will have its blemishes, but overall, how does Checkpoint's
> stack up?
>
>                                         cjw
>
> Christopher J. Wargaski
> RMS Information Technology Integration
> cjw () rmsbus com
> (847) 215 1661 x223
>
> _______________________________________________
> Firewall-wizards mailing list
> Firewall-wizards () nfr net
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--

S. Jonah Pressman
President
NCS Data Inc.
Thornhill, Ontario, Canada
jpressman () bigfoot com

------------ 'ome is where you hang your @ -----------------



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