Re: Former Seagate engineer: Company destroyed evidence

[Dan Kaminsky <dan () doxpara com>]

The funny thing is I remember seeing Seagate drives with Lifetime  
warranty and thinking, Wow!  They must have really gotten their  
reliability shit together!

Nope. Just aping what a company with a good product would do, leaving  
the cleanup to the next guy.  Short term thinking like this is a real,  
REAL problem.



On Jan 3, 2010, at 9:19 PM, "Tomas L. Byrnes" <tomb () byrneit net> wrote:

> The evil is the deny, divert, annoy.... in response to well documented
> failures.
>
> Who cares how cheap a drive is if it trashes a month of data?
>
> In my experience, over the last 12 months;
>
> 2 WD failures, 3 year old drives that have experienced god-awful heavy
> duty (the primary ThreatSTOP servers) on power cycles. Raid 10 and  
> Raid
> 5 on 3Ware, no data loss.
>
> 13 Seagate failures (more AS than ES, but 2 ES bricked as well, at the
> same time, which is what caused the data loss and corrupted the 1TB  
> RAID
> 5), totally random, all drives less than a year old. Single spindle,
> Raid 0, Raid 10, Raid 5EE; USB/Sata; Sata, Sataraid; Nvidia, Intel,
> Adaptec. Nearly a Terabyte of corrupted data, 50GB (approx) data loss.
>
> 0 Hitachi (have several in multiple machines).
>
> The Seagates all had to go through multiple RMA cycles until I finally
> got 7200.12s, which seem to be stable.
>
> SMART provides no warning, because the problem isn't with the drive or
> the drive controller.
>
> The only indication of impending failure is ever increasing "Aborted
> commands" on the SATA interface, because the problem is Seagate has a
> lousy (don't know if it's cheap hardware or buggy software, and don't
> care which) SATA interface, which has nothing to do with AS or ES, and
> everything to do with bad management.
>
> Seagate: Yet another example of how the race to the bottom strategy
> ruined yet another once-great American Business (GM, Citigroup, GE, US
> Steel, etc.).
>
> Can we PLEASE put pre-teens in charge of US companies instead of  
> Harvard
> MBAs?
>
> http://articles.moneycentral.msn.com/learn-how-to-invest/are-you-a-smart
> er-investor-than-a-5th-grader.aspx
>
>
>
> > -----Original Message-----
> > From: funsec-bounces () linuxbox org [mailto:funsec- 
> > bounces () linuxbox org]
> > On Behalf Of Peter Evans
> > Sent: Sunday, January 03, 2010 3:33 PM
> > To: funsec () linuxbox org
> > Subject: Re: [funsec] Former Seagate engineer: Company destroyed
> > evidence
> >
> > On Sun, Jan 03, 2010 at 02:32:46PM -0800, Tomas L. Byrnes wrote:
> > > I've had a 50% failure rate of 7200.11s in Desktops (ICH10 and
> Nvidia
> > > MCP55 RAID 10) and low use servers (Adaptec RAID 5EE), leading to
> > > serious data loss.
> >
> >    They're all evil, just some are more evil than others.
> >    Hitachi, for example, has a high suicide // drop dead rate.
> >
> >    Strangely enough, I had a spate of weird arse failures with
> > drives
> >    in raid 1 on ICH10 boards. In one case, the cause was actually
> >    reproducible running just the disk test and the root issue was
> > memory.
> >    (burnin test pro from passmark, they fixed it for me too![1])
> >
> >    We have about 500 80/160g drives deployed all over fukuoka,
> >    over the past 1y9m about 5 have failed. (I have them at the
> ofis,
> >    I can check what models if people care.)
> >
> >    The drives are a mix of WD (early 80g boxes going out) and
> >    hitachi/seagate. With probably half being hitachi.
> >
> >    seagate 500g are my current drive of choice for ofis boxes,
> > because
> >    they cost about the same as 10 boxes of cereal, or so.
> >
> >
> >    P
> >
> >
> >
> > [1] release 1017 is entirely my fault. excellent support guys there!
> >
> >
> > _______________________________________________
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>
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