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IP: AOL TW MoU on "open access" [comments welcome djf]


From: Dave Farber <farber () cis upenn edu>
Date: Tue, 29 Feb 2000 11:57:16 -0500



Date:         Tue, 29 Feb 2000 10:01:56 -0500
From: Donald Weightman <dweightman () RADIX NET

Cheers, as appropriate:

dw in dc

         ----------------------------------------------------
                      MEMORANDUM OF UNDERSTANDING

           Between Time Warner Inc. And America Online, Inc.

               REGARDING OPEN ACCESS BUSINESS PRACTICES

                           February 29, 2000
1. This Memorandum of Understanding ("MOU") sets out the

commitments that AOL Time Warner will make to provide open

access (i.e., to make a choice of multiple Internet Service

Providers ("ISPs") available to consumers) on its broadband

cable systems. It is the intention of the parties to enter

into as quickly as possible a binding definitive agreement to

provide broadband AOL service on Time Warner's cable systems,

which will be used as a model for the commercial agreements

that will be available to other ISPs.

2. AOL Time Warner is committed to offer consumers a choice

among multiple ISPs. Consumers will not be required to

purchase service from an ISP that is affiliated with AOL Time

Warner in order to enjoy broadband Internet service over AOL

Time Warner cable systems. AOL Time Warner intends to

encourage actively other cable operators similarly to provide

consumers with a choice of broadband ISP offerings.

3. AOL Time Warner will effectuate such choice for consumers by

negotiating arm's-length commercial agreements with both

affiliated (such as AOL) and unaffiliated ISPs that wish to

offer service on the AOL Time Warner broadband cable systems.

Pursuant to such commercial agreements, AOL Time Warner will

partner with ISPs to offer consumers a choice of competing

broadband Internet service offerings.

4. AOL Time Warner will not place any fixed limit on the number

of ISPs with which it will enter into commercial arrangements

to provide broadband service to consumers. AOL Time Warner

will provide its consumers with a broad choice among ISPs,

consistent with providing a quality consumer experience and

any technological limitations in providing multiple ISPs on

its broadband cable systems.

5. The terms of the commercial agreements between AOL Time

Warner and ISPs wishing to provide broadband service will not

discriminate on the basis of whether the ISP is affiliated

with AOL Time Warner. Thus, while the economic arrangements

reached by AOL Time Warner and ISPs wishing to provide

broadband service will vary depending on a number of factors

(such as the speed, marketing commitments, and nature and

tier of the service desired to be offered), AOL Time Warner

will not discriminate in those economic arrangements based

upon whether or not the ISP is affiliated with AOL Time

Warner. In addition, AOL Time Warner will operate its

broadband cable systems in a manner that does not

discriminate among ISP traffic based on affiliation with AOL

Time Warner.

6. AOL Time Warner will allow ISPs to provide video streaming.

AOL Time Warner recognizes that some consumers desire video

streaming, and AOL Time Warner will not block or limit it.

7. AOL Time Warner will allow ISPs to connect to its broadband

cable systems without purchasing broadband backbone transport

from AOL Time Warner.

8. Consistent with technological capability, AOL Time Warner

will offer ISPs the choice to partner with it to offer

broadband Internet service on a national (on all AOL Time

Warner cable systems), regional or local basis, in order to

facilitate the ability of consumers to choose among ISPs of

different size and scope. AOL Time Warner is committed to

bring the benefits of the Internet to all Americans, and will

not allow ISPs to offer "redlined" service to only a portion

of an AOL Time Warner cable system that is fully enabled to

provide broadband service.

9. AOL Time Warner is also committed to allow both the cable

operator and the ISP to have the opportunity to have a direct

relationship with the consumer. Accordingly, both the cable

operator and the ISP will be allowed to market and sell

broadband service directly to customers. When AOL Time

Warner's cable systems sell broadband Internet service to a

customer, they will be entirely responsible for billing and

collection. When an ISP sells broadband Internet service

directly to a customer, it may, if it so chooses, bill and

collect from the customer directly.

10. This MOU represents an initial step by Time Warner and AOL to

articulate the terms, conditions and parameters under which a

combined AOL Time Warner will offer consumers access to

multiple ISPs on its broadband cable systems. It is the

intention of the parties to continue to refine those

particulars in a manner that is responsive to, and consistent

with, the desire of consumers to have a choice among multiple

ISPs offering broadband service and the still-evolving nature

of the cable infrastructure.

11. All of the foregoing is subject to all pre-existing

obligations of Time Warner, including without limitation Time

Warner's agreements with Serviceco, LLC (d/b/a Road Runner)

and its fiduciary and other obligations to its partners.

However, Time Warner will endeavor to reach agreements and

accommodations with third parties to which pre-existing

obligations are due that would permit the full implementation

of the commitments described herein as quickly as possible.

-------------------------- --------------------------- Stephen M. Case
Gerald M. Levin America Online, Inc. Time Warner Inc.
------------------------------------

Donald Weightman
dweightman () radix net
202.544.1458


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