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IP: AOL TW MoU on "open access" [comments welcome djf]
From: Dave Farber <farber () cis upenn edu>
Date: Tue, 29 Feb 2000 11:57:16 -0500
Date: Tue, 29 Feb 2000 10:01:56 -0500
From: Donald Weightman <dweightman () RADIX NET
Cheers, as appropriate:
dw in dc
----------------------------------------------------
MEMORANDUM OF UNDERSTANDING
Between Time Warner Inc. And America Online, Inc.
REGARDING OPEN ACCESS BUSINESS PRACTICES
February 29, 2000
1. This Memorandum of Understanding ("MOU") sets out the
commitments that AOL Time Warner will make to provide open
access (i.e., to make a choice of multiple Internet Service
Providers ("ISPs") available to consumers) on its broadband
cable systems. It is the intention of the parties to enter
into as quickly as possible a binding definitive agreement to
provide broadband AOL service on Time Warner's cable systems,
which will be used as a model for the commercial agreements
that will be available to other ISPs.
2. AOL Time Warner is committed to offer consumers a choice
among multiple ISPs. Consumers will not be required to
purchase service from an ISP that is affiliated with AOL Time
Warner in order to enjoy broadband Internet service over AOL
Time Warner cable systems. AOL Time Warner intends to
encourage actively other cable operators similarly to provide
consumers with a choice of broadband ISP offerings.
3. AOL Time Warner will effectuate such choice for consumers by
negotiating arm's-length commercial agreements with both
affiliated (such as AOL) and unaffiliated ISPs that wish to
offer service on the AOL Time Warner broadband cable systems.
Pursuant to such commercial agreements, AOL Time Warner will
partner with ISPs to offer consumers a choice of competing
broadband Internet service offerings.
4. AOL Time Warner will not place any fixed limit on the number
of ISPs with which it will enter into commercial arrangements
to provide broadband service to consumers. AOL Time Warner
will provide its consumers with a broad choice among ISPs,
consistent with providing a quality consumer experience and
any technological limitations in providing multiple ISPs on
its broadband cable systems.
5. The terms of the commercial agreements between AOL Time
Warner and ISPs wishing to provide broadband service will not
discriminate on the basis of whether the ISP is affiliated
with AOL Time Warner. Thus, while the economic arrangements
reached by AOL Time Warner and ISPs wishing to provide
broadband service will vary depending on a number of factors
(such as the speed, marketing commitments, and nature and
tier of the service desired to be offered), AOL Time Warner
will not discriminate in those economic arrangements based
upon whether or not the ISP is affiliated with AOL Time
Warner. In addition, AOL Time Warner will operate its
broadband cable systems in a manner that does not
discriminate among ISP traffic based on affiliation with AOL
Time Warner.
6. AOL Time Warner will allow ISPs to provide video streaming.
AOL Time Warner recognizes that some consumers desire video
streaming, and AOL Time Warner will not block or limit it.
7. AOL Time Warner will allow ISPs to connect to its broadband
cable systems without purchasing broadband backbone transport
from AOL Time Warner.
8. Consistent with technological capability, AOL Time Warner
will offer ISPs the choice to partner with it to offer
broadband Internet service on a national (on all AOL Time
Warner cable systems), regional or local basis, in order to
facilitate the ability of consumers to choose among ISPs of
different size and scope. AOL Time Warner is committed to
bring the benefits of the Internet to all Americans, and will
not allow ISPs to offer "redlined" service to only a portion
of an AOL Time Warner cable system that is fully enabled to
provide broadband service.
9. AOL Time Warner is also committed to allow both the cable
operator and the ISP to have the opportunity to have a direct
relationship with the consumer. Accordingly, both the cable
operator and the ISP will be allowed to market and sell
broadband service directly to customers. When AOL Time
Warner's cable systems sell broadband Internet service to a
customer, they will be entirely responsible for billing and
collection. When an ISP sells broadband Internet service
directly to a customer, it may, if it so chooses, bill and
collect from the customer directly.
10. This MOU represents an initial step by Time Warner and AOL to
articulate the terms, conditions and parameters under which a
combined AOL Time Warner will offer consumers access to
multiple ISPs on its broadband cable systems. It is the
intention of the parties to continue to refine those
particulars in a manner that is responsive to, and consistent
with, the desire of consumers to have a choice among multiple
ISPs offering broadband service and the still-evolving nature
of the cable infrastructure.
11. All of the foregoing is subject to all pre-existing
obligations of Time Warner, including without limitation Time
Warner's agreements with Serviceco, LLC (d/b/a Road Runner)
and its fiduciary and other obligations to its partners.
However, Time Warner will endeavor to reach agreements and
accommodations with third parties to which pre-existing
obligations are due that would permit the full implementation
of the commitments described herein as quickly as possible.
-------------------------- --------------------------- Stephen M. Case
Gerald M. Levin America Online, Inc. Time Warner Inc.
------------------------------------
Donald Weightman
dweightman () radix net
202.544.1458
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