Interesting People mailing list archives

Re FreePress is suing the FCC. Here's how the process works.


From: "Dave Farber" <farber () gmail com>
Date: Fri, 29 Dec 2017 23:01:50 -0500




Begin forwarded message:

From: Brett Glass <brett () lariat net>
Date: December 29, 2017 at 9:10:29 PM EST
To: dave () farber net
Subject: Re: Fwd: Fwd: [IP] FreePress is suing the FCC. Here's how the process works.

At 05:28 PM 12/29/2017, Cory Doctorow wrote:

When I get into a taxi and ask it to take me to a store, that's the
store I want to go to, not the store that has paid the cabbie for
"premium delivery."

Not analogous. Customers subscribe to ISPs - they do not "get into" them
for a single ride as they would a cab. And they will very quickly switch,
costing the ISP thousands of dollars, if the ISP does anything that they
do not like... or if they even THINK that it is doing so.

I know. I'm in the business. We have customers who blame us for problems,
and switch, even when we are not the cause... for example, when their own
devices or apps are messing up their connections and/or their own local
networks. More than 80% of the US population has a choice of 3 or more
broadband providers... and more would if the 2015 regulations did not
so strongly deter investment in building out more choices to the rest.

It is monopoly edge providers, such as Google and Facebook, which Internet
users find unavoidable and which track them whether or not they know about
it or consent to it.

I don't want the cab to delay me by circling the
block a few times because I have chosen a store that makes the cabbie
less money.

Again, no ISP would do that or ever has done that. If it did, it would find
itself without customers.

The fact that the store is making choices about what they sell and how
they display it does not justify the cab driver slowing me down to
increase the attractiveness of a store that paid him to do so.

The fact that taxis are expensive and speculative and require
substantial capex and labor inputs and maintenance does not justify the
cab driver slowing me down to increase the attractiveness of a store
that paid him to do so.

ISPs' networks are expensive and labor-intensive, but they are hardly
speculative. We build our networks for the long term. But we won't if
we are subject to Draconian regulations that drive capital away and/or
which favor other businesses. The largest ISPs, in fact, have diverted
capital to the lines of business which regulators have unfairly and
inappropriately favored - for example, AT&T has bought DirecTV and Verizon
has bought Yahoo!. Comcast - the first to be attacked for its network
policies - was also the first to recognize the trend and invest in content
and edge providers by buying NBCU.

The fact that the store treats its suppliers poorly, or manipulates its
customers with clever retail psychology to entice me into making
purchases I later regret does not justify the cab driver slowing me down
to increase the attractiveness of a store that paid him to do so.

It is edge providers such as Facebook and Google which manipulate both
their users (which are not their customers but their product) and their
actual customers (their advertisers, who are subjected to opaque pricing
and click fraud). ISPs have never done this.

The fact that the taxi company wants to become a retailer does not
justify the cab driver slowing me down to increase the attractiveness of
a store that paid him to do so.

Again, a false analogy. The large ISPs that have been driven to become
content providers have done so simply because, as large corporations with
liquid capital, they have recognized that they can obtain better returns
by investing in an industry that is unfairly favored by regulators than one
which those regulators unfairly discriminate against. Smaller ISPs - whose
growth benefits consumers because it provides them with greater choice -
generally CANNOT do this, and bear the full brunt of the regulations. This
drives away their investors and incents them to fold or sell.

I buy internet service to get me the bits I request, as expeditiously as
possible.

ISPs attempt to do this. However, they may be thwarted in doing so - as
Comcast was when Netflix artificially slowed its service to Comcast customers
so as to gain an advantage in peering negotiations. And ISPs cannot find
innovative ways to deliver bits at lower cost this if they are required to
ask "Mother, may I?" - of an FCC which is determined to stop them from doing
anything which might not benefit edge providers - before acting. (This is
one of the things that the 2015 regulations required.) The repeal of the
2015 regulations puts ISPs and edge providers on a level playing
field - EACH subject to discipline if it fails to keep its promises or
engages in anticompetitive behavior. This is why the edge providers are
so set against it; they do not want to give up an advantage so great
that it actually motivated corporations to divert money from their own
lines of business to the purchase of edge provider businesses.

--Brett Glass




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