Re: After hours contact numbers...[was: Re: hmm -- Get a load of this. Fwd'd]

["J.D. Falk" <jdfalk () priori net>]

On Nov 17, Dalvenjah FoxFire <dalvenjah () dal net> wrote: 

> Speaking of after hours contact numbers...do folks as a matter of practice
> keep these on file, or do people still rely on the 'business phone' method
> of contacting people?

        For customers, we require contact info; once we've been place
        a little longer I'll probably send out periodic reminders (one
        per six months or so, most likely) asking people to check and
        make sure we've still got current information.

        Contact information is also required for peers, but for some
        reason that stuff becomes invalid more often, especially at
        the "big" backbones.  For those, we keep track of what worked
        last time we needed it, and hope it still works later.

> (This seems to be on topic; if I knew where to find a good cheap (free?)
> Cisco tutorial, I might even be able to tell you how to configure your
> router for it }:P .)

        http://www.cisco.com/ -- dig around, the entire text of all (or
        at least most of) the books for the classes you'd take towards 
        becoming a CCIE are in there.

*********************************************************
J.D. Falk                         voice: +1-650-482-2840        
Supervisor, Network Operations      fax: +1-650-482-2844
PRIORI NETWORKS, INC.              http://www.priori.net

"The People You Know.  The People You Trust."
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