nanog mailing list archives

Re: SmartNet Alternatives


From: Seth Mattinen <sethm () rollernet us>
Date: Fri, 11 Feb 2011 15:11:10 -0800

On 2/11/2011 13:49, Andrey Khomyakov wrote:
If only Cisco would sell "software only" support. 3rd party smartNet
alternatives are nice for parts replacement. They suck for support, imho,
especially, when it comes down to declaring a problem to be a bug.
On quite a few occasions I found bugs in IOS and TAC submitted those as bugs
and fixed them reasonably fast.



I thought there already was a software-only smartnet option?

~Seth


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