Re: Request Spamhaus contact

[Jeffrey Lyon <jeffrey.lyon () blacklotus net>]

William,

It depends, we have criteria. You can't just e-mail
abuse () blacklotus net and expect any given web site to be immediately
shut down. There is due process and we need to make a decision on the
matter and serve it to our customer. If a customer is listed at
Spamhaus this is sufficient.

Being a legitimate corporation means that we're accountable for
maintaining certain standards. Everyone assumes that because we
mitigate DDoS that we're no better than some offshore spam haven.

Jeff

BTW: IP space is still null routed, still waiting on Spamhaus to stop
nailing innocent customers.


On Mon, Jan 17, 2011 at 7:17 PM, William Pitcock
<nenolod () systeminplace net> wrote:
> Hi,
>
> On Mon, 17 Jan 2011 19:11:37 -0500
> Jeffrey Lyon <jeffrey.lyon () blacklotus net> wrote:
>
> > William,
> >
> > You're quite right, we don't. We presume that our customers are
> > honorable until proven otherwise. We're a legitimate U.S. based
> > corporation and we make ourselves available to the pertinent RBL's and
> > authorities as appropriate. We take action where action needs to be
> > taken.
>
> How does refusing service to known spammers/spam operations make you
> any less of a legitimate U.S. corporation?  How come all of the
> resources mentioned in this thread are still online?
>
> > I take offense, however, to the assumption that our entire company is
> > bad and that all of our customers should suffer because of the actions
> > of a few. I've given Larry @ Spamhaus a direct link to myself and our
> > VP of Ops. If he choose to use it all of these problems can be nipped
> > in the bud.
>
> I do not assume your company is bad.  I assume that trying to get
> anything shut down at BL is a waste of my time.  A majority of the
> people posting on this thread seem to also attest to this point.
>
> Just because you're proxying to other networks does not make you
> unresponsible for their activity.
>
> > You're quite fortunate to be under the protection of a major
> > corporation, most do not have that luxury.
>
> I am not under anyone's protection.  DroneBL is, but I no longer
> operate it due to it being a timesink.  Nor should my opinions reflect
> them in any way.  I just wanted to make it clear that I am aware of
> what it is like to be under permanent DDoS attack.
>
> William



-- 
Jeffrey Lyon, Leadership Team
jeffrey.lyon () blacklotus net | http://www.blacklotus.net
Black Lotus Communications - AS32421
First and Leading in DDoS Protection Solutions