RE: Cisco Smartnet for 6509E Line Cards

["Larry May" <lmay () nframe com>]

I have found that SmartNet is good for only "software" updates in
certain gear. 3rd party maintenance is MUCH cheaper when regarding to
"6500" gear as it is NOT a distributed architecture as the 12000 series.


IMHO

Larz




-----Original Message-----
From: PC [mailto:paul4004 () gmail com] 
Sent: Wednesday, June 20, 2012 1:29 AM
To: david peahi
Cc: nanog () nanog org
Subject: Re: Cisco Smartnet for 6509E Line Cards

I'd say hardware replacement is only a small benefit of smartnet, or I
would have found it more economical to just stock spares a long time
ago.

You also received technical support in addition to software updates.

In fact, IMHO, the greatest benefit is the access to Cisco development
resources for both defect resolution and software updates.  In fact, I
see
little value in continued smartnet past last date of software
development,
and that typically is my cancellation date well before end of life.
Besides, between that date and EOL, chances are stocking spares is dirt
cheap and you little other benefit...



On Tue, Jun 19, 2012 at 11:02 PM, david peahi <davidpeahi () gmail com>
wrote:

> Can anyone comment on Cisco 6509E Smartnet "chassis" coverage? In the
past,
> "chassis" has always meant, not just the passive chassis itself, but
all of
> the components including supervisor cards, line cards, power supplies,
fan
> trays, etc. Now it appears that Cisco is requiring Smartnet coverage
on
> line cards in addition to the chassis.
> My understanding is that Smartnet functioned much like insurance
policies,
> where Cisco collected maintenance contract fees year after year, but
the
> devices were generally so reliable that the collected Smartnet fees
always
> far exceeded the dollar amount required to replace failed components.
>
> Regards,
>
> David