RE: Tw telecom noc/routing contact needed

[Eric J Esslinger <eesslinger () fpu-tn com>]

Someone from Time warner has gotten in contact with me, thanks.
__________________________
Eric Esslinger
Information Services Manager - Fayetteville Public Utilities
http://www.fpu-tn.com/
(931)433-1522 ext 165



> -----Original Message-----
> From: Eric J Esslinger
> Sent: Tuesday, January 22, 2013 10:49 AM
> To: 'nanog () nanog org'
> Subject: Tw telecom noc/routing contact needed
>
>
> I've been fighting with an issue with a Time Warner Telecom
> customer whose site is unreachable from our ip blocks, as
> well as a number of other ip blocks within my upstream's
> network according to the call I made to them.  All I'm
> getting through listed arin contacts are apparantly
> unmonitored maildrops and customer contact numbers that won't
> put me through to a live person without a valid TW phone or
> circuit number. Based on the behavior I suspect a reverse
> routing issue back to our ip blocks  but have been unable to
> get much help from the other end of the problem. I need to
> speak to someone, and if someone reading this list can has
> info but doesn't want to share it, if they can pass my
> contact info on I can be contacted via this email or the
> phone number in my signature. Thank you.
> __________________________ Eric Esslinger Information
> Services Manager - Fayetteville Public Utilities
> http://www.fpu-tn.com/ (931)433-1522 ext 165
>
> This message may contain confidential and/or proprietary
> information and is intended for the person/entity to whom it
> was originally addressed. Any use by others is strictly prohibited.

This message may contain confidential and/or proprietary information and is intended for the person/entity to whom it 
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