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Re: CenturyLink RCA?


From: Lee <ler762 () gmail com>
Date: Mon, 31 Dec 2018 21:01:03 -0500

On 12/31/18, Keith Medcalf <kmedcalf () dessus com> wrote:
It could have been worse:
  https://www.cio.com.au/article/65115/all_systems_down/

"Make network changes only between 2am and 5am on weekends."

Wow.  Just wow.

yeah.  out of all the possible lessons they could have learned..

 I suppose the IT types are considerably different than
Process Operations.  Our rule is to only make changes scheduled at 09:00 (or
no later than will permit a complete backout and restore by 15:00) Local
Time on "Full Staff" day that is not immediately preceded or followed by a
reduced staff day, holiday, or weekend-day.

Do you get paid differently based on time of day?  I used to be at a
place where they were drifting into a 'no changes until midnight' mode
except for one group; the rumor I heard was they got overtime pay
after 6PM which is why they got to do all their changes during the
day.

Lee


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