Re: Reaching out to ARIN members about their RPKI INVALID prefixes

[Christopher Morrow <morrowc.lists () gmail com>]

On Tue, Sep 18, 2018 at 1:33 PM nusenu <nusenu-lists () riseup net> wrote:

> Christopher Morrow wrote:
> > Perhaps this was answered elsewhere, but: "Why is this something
> > ARIN (the org) should take on?"
>
> Thanks for this question, I believe this is an important one.
>
> I reasoned about why I think RIRs are in a good position to send these
> emails here: [1]
> but I will quote from it for convenience:
>
> > Notifying affected IP Holders
> >
> > The natural next step (and that was our initial intention when
> > looking at INVALIDs) would be to send out emails to affected IP
> > holders and ask them to address the INVALIDs but although that could
> > be automated, we believe the impact would be better, if that email
> > came from some trusted entity like the RIR relevant to the affected
> > IP holder instead of a random entity they never had any contact
> > before (us).
> >
> > Asking RIRs to reach out to their members also scales better since
> > every RIR would only have to take care of their own members.
> [...]
i don't know that the contacts the RIR has for the entity is necessarily
the one that controls/deals-with the RPKI data though.
I also think that generally if folk set all that up they probably know (or
will soon enough) that they have a mistake.

Generally speaking, I think "folk should fix themselves, and
maintain/monitor their configuration", that ARIN (or anyone else sending
'unsolicited email') here is going to end badly in the worst case and 'not
have any effect' in the majority of cases.


> [1]
> https://medium.com/@nusenu/towards-cleaning-up-rpki-invalids-d69b03ab8a8c
>
>
> > Why can't (or why isn't) this something that 'many'
> > monitoring/alerting companies/orgs are offering?
>
> There are companies offering BGP monitoring including RPKI ROAs, but
> the affected IP holders are unlikely customers of those monitoring
> services or generally aware of the problem.
ok, maybe they should though? :)


> > it's unclear, to me, why ARIN is in any better position than any
> > other party to perform this sort of activity? I would expect that, at
> > the base level, "I just got random/unexpected email from ARIN?" will
> > get dropped in the spam-can, while: "My monitoring company to which I
> > signed up/contracted emailed into my ticket-system for action..
> > better go do something!" is the path to incentivize.
>
> The problem is how do you make operators aware of the problem in the first
> place.
ideally they are aware of thier own config, have a person(s) responsible
for managing that configuration and care about reachability...  if they
don't have that today, they will soon enough.


> > The question I asked ARIN was specifically:
> > > > Would you be open to reach out to your affected members to
> > > > inform them about their affected IP prefixes?
> > 'how?' (email to the tech-contact? etc? did they sign up for said
> > monitoring and point to the right destination email catcher?)
>
> Yes that is what I had in mind (notification via email to the tech
> contact).
i'm positive that will end in sadness.


> kind regards,
> nusenu
>
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