RE: Amazon Prime video NOC contact

[Brian Pierce <bpierce () consolidated coop>]

Bradley & Davide,

I work for an ISP located in central Ohio and we’re experiencing the a similar issue with a newly acquired IP Block, 
it’s flagged as a VPN/Proxy.
I’ve not had any success trying their forums or trying to climb through their customer service ladder to hope someone 
knowledgeable receives my ticket.
Bradley, if you have any contact info I would greatly appreciate a message off list.
Davide, if you are able to resolve this issue, please advise how you were able to do so.

From: NANOG <nanog-bounces () nanog org> On Behalf Of Bradley Burch
Sent: Wednesday, March 20, 2019 2:28 PM
To: William Herrin <bill () herrin us>
Cc: nanog () nanog org; davide.gelardi () wt-tech it
Subject: Re: Amazon Prime video NOC contact

ATTENTION: This email came from an external source. Do not open attachments or click on links from unknown senders or 
unexpected emails.

I have had no luck from that forum.
Davide, I will contact you off list.



On Mar 20, 2019, at 2:16 PM, William Herrin <bill () herrin us<mailto:bill () herrin us>> wrote:
On Wed, Mar 20, 2019 at 11:03 AM Davide Gelardi <ml-assoprovider () wt-tech it<mailto:ml-assoprovider () wt-tech it>> 
wrote:
we are an italian ISP/WISP and we are experiecing trouble with Amazon
Prime Video. They blocked our customers that cannot view the video. The
error says that our IP class is located ouside italy. But this is wrong.

Have you a contact we can get in touch with?

Hi Davide,

You may have some luck here: https://www.amazonforum.com/forums/digital-content/prime-video

Amazon staff working on Prime Video monitor and respond on that forum. The individuals reading may not be the right 
people, but they'll likely be on a first name basis with someone who is.

Regards,
Bill Herrin


--
William Herrin ................ herrin () dirtside com<mailto:herrin () dirtside com>  bill () herrin us<mailto:bill () 
herrin us>
Dirtside Systems ......... Web: <http://www.dirtside.com/>