nanog mailing list archives

Re: Fibre provider in Starkville, MS


From: Tom Beecher <beecher () beecher cc>
Date: Mon, 6 May 2019 10:41:45 -0400

Completely correct of course. I guess in my mind that's just completely
normal in this industry; Carrier A bought by Carrier B, eventually all
services supported by Carrier B, and employees from both worlds have to
work on systems and equipment they are unfamiliar with. ( Tough to
integrate properly when some hedgy is riding you over that extra 0.45%! )
Support on 'legacy' always tends to suffer.

On Mon, May 6, 2019 at 10:29 AM Chris Adams <cma () cmadams net> wrote:

Once upon a time, Tom Beecher <beecher () beecher cc> said:
They won't be going dark or anything. Absolutely worst case they may have
to sell some markets off to another carrier, but IF that gets there it's
many years away anyways.

Well, the worst practical case is that they lay off (or otherwise lose)
competent service employees, leaving you stuck when there's an outage.
We have "legacy" circuits with Windstream (originally ordered from
Deltacom, who was bought by Earthlink, who was bought by Windstream),
and the support on those is pretty poor.

--
Chris Adams <cma () cmadams net>


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