Re: Hulu thinks all my IP addresses are "business class", how to reach them?

[Mike Hammett <nanog () ics-il net>]

Hulu is the worst-run streaming service, mostly because they don't cooperate with ISPs in the least. 




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Mike Hammett 
Intelligent Computing Solutions 

Midwest Internet Exchange 

The Brothers WISP 

----- Original Message -----

From: "Doug McIntyre" <merlyn () geeks org> 
To: nanog () nanog org 
Sent: Monday, November 18, 2019 10:41:06 AM 
Subject: Hulu thinks all my IP addresses are "business class", how to reach them? 

I've been offering residential and business ISP services for a long time. 

Hulu recently blocked my customers from accessing their service, because my 
ARIN IP address blocks are "business class" instead of residential. 

I've tried to find a contact for them as I am not a customer, the 
supportrequest () hulu com address mentioned in NANOG previously is just 
an autoresponder that says open a ticket online (once you are logged into your account). 

Does anybody have a contact for them that I can discuss what they are 
looking at to determine if my IP addresses are "residential" 
vs. "business" class? 

Thanks.