nanog mailing list archives

Re: Famous operational issues


From: Dovid Bender <dovid () telecurve com>
Date: Mon, 22 Feb 2021 14:21:23 -0500

On Mon, Feb 22, 2021 at 2:05 PM Warren Kumari <warren () kumari net> wrote:



On Mon, Feb 22, 2021 at 12:50 PM Regis M. Donovan <regis-nanog () offhand org>
wrote:

On Thu, Feb 18, 2021 at 07:34:39PM -0500, Patrick W. Gilmore wrote:
And to put it on topic, cover your EPOs

I worked somewhere with an uncovered EPO, which was okay until we had a
telco tech in who was used to a different data center where a similar
looking button controlled the door access, so he reflexively hit it
on his way out to unlock the door.  Oops.

Also, consider what's on generator and what's not.  I worked in a
corporate
data center where we lost power.  The backup system kept all the machines
running, but the ventilation system was still down, so it was very warm
very
fast as everyone went around trying to shut servers down gracefully while
other folks propped the doors open to get some cooler air in.


That reminds me of another one...

In parts of NYC, there are noise abatement requirements, and so many
places have their generators mounted on the roof -- it's cheap real-estate,
the exhaust is easier, the noise issues are less, etc.

The generators usually have a smallish diesel tank, and then a much larger
one in the basement (diesel is heavy)...

So, one of the buildings that I was in was really good about testing thier
gensets - they'd do weekly tests (usually at night), and the generators
always worked perfectly -- right up until the time that it was actually
needed.
The generator fired up, the lights kept blinking, the disks kept spinning
- but the transfer pump that pumped diesel from the basement to the roof
was one of the few things that was not on the generator....


When we were looking at one of the big carrier hotels in NYC  they said
that they had the same issue (could be it was the same one). The elevators
were also out as well. They resorted to having techs climb up an down 9
flights of stairs all day long with 5 gallon buckets of diesel and throwing
it into the generator.



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