nanog mailing list archives

Comcast Business Account Website Broken


From: Matt Hoppes <mattlists () rivervalleyinternet net>
Date: Wed, 14 Jun 2023 14:20:39 -0400

For the last two weeks we have been unable to pay any bills on the business Comcast website.

Clicking on any billing link results in:

400 Bad Request
Request Header Or Cookie Too Large

This is going to the URL of:
https://business.comcast.com/oauth/oauth2/authorize?client_id=comcast-business-myaccount-prod&response_type=code&redirect_uri=https%3A%2F%2Fbusiness.comcast.com%2Faccount%2Fbilling


Even trying to log out from the customer portal results in:

Sorry

Something went wrong. Please check back later.

This is going to this URL:
https://business.comcast.com/account/logout

Hoping someone on here can get this to the right people to fix. I'm sure Comcast would love to get payments from their commercial customer base.


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