nanog mailing list archives

Re: Web.com support


From: "John Levine" <johnl () iecc com>
Date: 19 Dec 2024 16:48:08 -0500

It appears that Eric Tykwinski via NANOG <eric-list () truenet com> said:
I just had a customer transfer a domain from Web.com <http://web.com/> to NameCheap.com <http://namecheap.com/>.  
The domain just released today and web.com <http://web.com/> deleted all DNS records, so I’m unable to log into 
NameCheap to change DNS because they
use email 2FA.

I called into NameCheap and they allowed me in, but is there any rules saying that the DNS zone should be at least up 
for 24 hours or something after
a pending transfer is completed?

Usually when you transfer a domain you move the DNS from the old registrar to the new registrar,
so that wouldn't really make sense.

Now we know why it is not a great idea for access to a domain's registrar to depend on
the domain itself.

R's,
John


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