Re: [NANOG] Re: Arista 7280QR-C36 Viability

[Brandon Martin via NANOG <nanog () lists nanog org>]

On 12/1/25 10:53, Peter Folk via NANOG wrote:
> Can anyone speak to the need for, cost, and availability of support from 
> Arista for switches like these sourced from eBay?  We haven't needed it 
> so far and I have been scared to reach out to them...

While I haven't actually tried calling their TAC for second-hand gear, 
my understanding from talking to sales is that they will not provide any 
support for them unless you buy a support contract, and then there's a 
slight premium on the first contract cost to cover "re-certification of 
the device" or somesuch, but you can do it if the model is still within 
its support window in the first place.  Basically, they're treated the 
same as any other device that has had its support/warranty period lapse.

You also won't be able to log into the portal to get EOS updates, but 
you can solve that by just buying a single unit first-hand since EOS is 
the same on them all, and devices that are past sale don't generally 
receive many updates anyway.

Note that sales can sometimes do some things on the pricing for new gear 
if you tell them you're considering second-hand gear due to cost 
sensitivity.
--
Brandon Martin
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