Re: HBO / MAX Geolocation Contact

[Justin Krejci <JKrejci () usinternet com>]

According to this page
https://help.max.com/US/Answer/Detail/000002518

They provide a "Contact Us" web chat in step 4 of Troubleshooting.
I have not used it to contact them but it does successfully launch a simple web chat client when I hit the embedded 
link.


-----Original Message-----
From: Esteban Hernandez <esteban.hernandez () lixer mx<mailto:Esteban%20Hernandez%20%3cesteban.hernandez () lixer 
mx%3e>>
To: Justin Wilson (Lists) <lists () mtin net<mailto:%22Justin%20Wilson%20%28Lists%29%22%20%3clists () mtin net%3e>>
Cc: nanog <nanog () nanog org<mailto:nanog%20%3cnanog () nanog org%3e>>
Subject: Re: HBO / MAX Geolocation Contact
Date: Sat, 11 Jan 2025 02:18:25 -0700

Unfortunately
The HBO email no longer works
< CTIAEngineers () hbo com<mailto:CTIAEngineers () hbo com>>... User unknown



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ESTEBAN HERNANDEZ | GERENTE IT


LIXER.MX<https://lixer.mx/>





---- El jue., 09 ene. 2025 22:25:44 -0700, Justin Wilson (Lists) <lists () mtin net> escribió ----



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Near the bottom is info on HBO max.



Justin Wilson
j2sw () mtin net<mailto:j2sw () mtin net>

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On Jan 9, 2025, at 9:27 PM, Esteban Hernandez < esteban.hernandez () lixer mx<mailto:esteban.hernandez () lixer mx>> 
wrote:






Hello,

Does anyone have contact information for HBO / MAX?

Our residential customers cannot access the service and I suspect that the Geolocation has not been updated with HBO / 
MAX

Thank you



[X]

ESTEBAN HERNANDEZ | GERENTE IT

LIXER.MX<https://lixer.mx/>