Re: Taking control of user's desktops

["shrek-m () gmx de" <shrek-m () gmx de>]

Marty wrote:

> We need to find a software (not an outsourced
> service) that will permit the technicians to take
> control of the user's desktop for support
> purposes.  The user MUST agree to the technician
> taking control or even «peeking» at his desktop.

timbuktu
http://netopia.com/software/products/tb2/

--
shrek-m