Cisco hardware question

["Kaveh ." <afx66 () hotmail com>]

Hello,
 
I apologize if this is an unusual topic but I would like to know what this expert community thinks about this issue:
 
We have noticed that a number of Cisco appliances we have recently purchased and paid (AS NEW), are being shipped as if 
they have been already used/refurbished. In other words, several times we have seen brand new Cisco hardware, out of 
the box, that has pre-existing configuration (Interfaces with Private IP addresses, static routes, etc …) and in some 
cases even non-system files, like ‘crashdump.txt’ or additional IOS images. Most importantly our latest purchase; 2 
'new' ASAs, contain a series of files named: FSCK0000.REC, FSCK0001.REC, FSCK0002.REC, etc ... . Based on some research 
it seems like that these files are 'recovery files' signaling bad/failing hard disks in these appliances. 
Anyone on thhis group has seen this before and if yes, are we supposed to blindly trust the vendor saying the hardware 
is new, safe and secure?

The only way I can explain this is that the hardware has been refurbished or previously configured for reasons unknown 
to me. I think if customers pays for new hardware, they should get new hardware, even if refurbished hardware may be 
covered by Smartnet.
 
Any thoughts or recommendations anyone? The last thing we want to do is to deploy faulty (or non secure) security 
appliances in production. :)
 
Thank you
 
Best regards
                                          
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