Re: Whats going on at Cogent

[John Hurley <j0hn.hurl3y () gmail com>]

I think I noticed this actually start a bit longer than that. Around the
time they started charging for BGP sessions and IP blocks on existing
customers. So at least a year but I think closer to two years ago.

On Tue, Oct 16, 2018, 6:22 AM John Hurley <j0hn.hurl3y () gmail com> wrote:

> I am glad I'm not the only one. I've noticed similar. Just when I get used
> to one rep it seems I have a new one.
>
> On Tue, Oct 16, 2018, 6:04 AM Ryan Gelobter <ryan.g () atwgpc net> wrote:
>
> > Anyone else seen terrible support and high turnover of sales/account
> > people at Cogent the last few months? Is there something going on over
> > there internally? I'm sure some people will say Cogent has always been crap
> > but in the past their account reps and support were pretty good. It seems
> > to have gone downhill the last 12 months really bad.
> >
> > Regards,
> > Ryan