Re: Whats going on at Cogent

[Ca By <cb.list6 () gmail com>]

On Tue, Oct 16, 2018 at 5:16 AM David Hubbard <dhubbard () dino hostasaurus com>
wrote:

> Have had the same sales rep for several years now; unfortunately he has no
> ability to fix their IPv6 peering issue so we’re slowly removing circuits,
> but otherwise for a handful of 10gig DIA circuits it’s been stable.

Yep, this.  Whenever Cogent calls, this is what i tell them. Black-holing
HE and Google ipv6 traffic, which is what they do if i use a default route
from them, is dead on arrival.  Shows they make bad decisions and dont put
the customer first, or even create such an illusion.


*From: *NANOG <nanog-bounces () nanog org> on behalf of Ryan Gelobter <
> ryan.g () atwgpc net>
> *Date: *Tuesday, October 16, 2018 at 6:04 AM
> *To: *NANOG <nanog () nanog org>
> *Subject: *Whats going on at Cogent
>
>
>
> Anyone else seen terrible support and high turnover of sales/account
> people at Cogent the last few months? Is there something going on over
> there internally? I'm sure some people will say Cogent has always been crap
> but in the past their account reps and support were pretty good. It seems
> to have gone downhill the last 12 months really bad.
>
>
>
> Regards,
>
> Ryan