Re: Google PNI Issue

[Louie Lee / 李景雲 via NANOG <nanog () lists nanog org>]

[NANOG list to BCC]

Hey Clayton,

I'm really sorry that you have not received a prompt response from Google.
I see in your ticket how you are stuck and need action from us. I have
escalated your matter for attention.

Louie


P.S. I will not be able to attend the June NANOG in Bellevue due to a
travel conflict. However, I might have a teammate who will be onsite. If
you decide to attend, please be sure to connect.

-- 

[image: NewG_animated.gif]

Louie Lee, 李景雲 (he/him)

Interconnection Manager

US Peering & Content Delivery

Peering@Google <https://peering.google.com/>, as15169
<https://as15169.peeringdb.com/>

louiel () google com

+1 650-253-2847 <(650)%20253-2847>






On Wed, May 20, 2026 at 1:54 PM Clayton Zekelman via NANOG <
nanog () lists nanog org> wrote:

> Late last year, Google requested we upgrade our 10G PNI at Equinix CH1 to
> 100G.
>
> We've had everything ready on our end since February.  They've turned
> down the 10G, but we're caught in ticket hell with them since then to
> get the 100G up.
>
> We're now 13 days since the last response on our ticket, and my
> Netops team is at a loss as to what to do next.
>
> Suggestions?
>
> AS7057
>
>
> --
>
> Clayton Zekelman
> Managed Network Systems Inc. (MNSi)
> 3363 Tecumseh Rd. E
> Windsor, Ontario
> N8W 1H4
>
> tel. 519-985-8410 <(519)%20985-8410>
> fax. 519-985-8409 <(519)%20985-8409>
>
> _______________________________________________
> NANOG mailing list
>
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