nanog mailing list archives

Re: Frustration with increasing information demands from Network Vendors


From: Saku Ytti <saku () ytti fi>
Date: Sat, 12 Oct 2024 08:55:24 +0300

On Fri, 11 Oct 2024 at 23:02, Tom Beecher <beecher () beecher cc> wrote:

Just standard contract law is all I was referring too.

More specifically, were you referring to the support contract Juniper
wrote? What is the applicable part in the contract that you commonly
need to remind Juniper about and helps you in procuring software
updates?

On Fri, 11 Oct 2024 at 16:36, Tom Beecher <beecher () beecher cc> wrote:
If you purchased a support contract with the switch, they are legally required to provide you access to software 
updates. You may wish to remind them of that fact.




--
  ++ytti


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