Re: Engineering problems, not legal problems [was: Amazon AWS cloudfront WAF block]

[William Herrin via NANOG <nanog () lists nanog org>]

On Thu, May 29, 2025 at 12:37 PM patrick via NANOG
<nanog () lists nanog org> wrote:
> I think this has really blown off course. Someone simply wants to find a
> knowledgable person inside a very large organization so their relatively
> small org can follow whatever rules are necessary to get off a list. The
> point of demand letters & lawsuits are, IMHO, either someone’s
> frustration showing or hyperbole or perhaps engineers not
> understanding how the law works.

Hi Patrick,

The point of demand letters is to cut through the bureaucracy to that
"knowledgeable person" you mentioned. When the organization offers
more reasonable ways to reach that "knowledgeable person," demand
letters are rarely necessary. You can think of a demand letter as the
last engineering solution you try before falling back on legal
processes to compel change.

Regards,
Bill Herrin



-- 
William Herrin
bill () herrin us
https://bill.herrin.us/
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