Re: Engineering problems, not legal problems [was: Amazon AWS cloudfront WAF block]

[Tom Beecher via NANOG <nanog () lists nanog org>]

> You can think of a demand letter as the
> last engineering solution you try before falling back on legal
> processes to compel change.


The last engineering solution is always the one right before the lawyers
get involved.

On Thu, May 29, 2025 at 4:35 PM William Herrin via NANOG <
nanog () lists nanog org> wrote:

> On Thu, May 29, 2025 at 12:37 PM patrick via NANOG
> <nanog () lists nanog org> wrote:
> > I think this has really blown off course. Someone simply wants to find a
> > knowledgable person inside a very large organization so their relatively
> > small org can follow whatever rules are necessary to get off a list. The
> > point of demand letters & lawsuits are, IMHO, either someone’s
> > frustration showing or hyperbole or perhaps engineers not
> > understanding how the law works.
>
> Hi Patrick,
>
> The point of demand letters is to cut through the bureaucracy to that
> "knowledgeable person" you mentioned. When the organization offers
> more reasonable ways to reach that "knowledgeable person," demand
> letters are rarely necessary. You can think of a demand letter as the
> last engineering solution you try before falling back on legal
> processes to compel change.
>
> Regards,
> Bill Herrin
>
>
>
> --
> William Herrin
> bill () herrin us
> https://bill.herrin.us/
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