
nanog mailing list archives
Re: Apple Support Geolocation
From: Adam Blackington via NANOG <nanog () lists nanog org>
Date: Wed, 8 Oct 2025 12:37:16 -0400
They may use an internal tool. On Wed, Oct 8, 2025 at 12:29 PM Stephen Griffin via NANOG < nanog () lists nanog org> wrote:
I found "Maxstack" also was wrong. So, we SWIP'd back in August, is this typical for them to be so wrong for so long? I have folks complaining about being geoblocked to BBC as well... :( On Wed, Oct 8, 2025 at 6:37 AM Stephen Griffin <pktslngr () gmail com> wrote:Is odd that they still do, we SWIP'd a while ago, but I filled out the form. Will see what happens. Stephen On Wed, Oct 8, 2025, 06:07 Steve Miller <stmille () gmail com> wrote:Maybe they happen to be using ipapi? https://ipapi.co/ Only mentioning it because that looks like the only major geoop db that still lists that block as Boston. Steve 👋 On Wed, Oct 8, 2025, 03:45 Stephen Griffin via NANOG < nanog () lists nanog org> wrote:So, I have a site in London. We recently changed from PA space to PI space. I SWIP'd the new space 155.33.8.0/23 to reflect our London location. However, on-site support staff are claiming that Apple Support showsthemin Boston in the US (our headquarters) without an option to pick theUK,and are demanding that we go back to PA space, which is bothimpracticaland a bad technical option. I have attempted to get them to log a ticket with Apple in order to determine why they believe our London location is in the US, but amjustgetting back "you broke it, fix!" type responses. So, does anyone have experience with Apple's geolocation? Is accurate information on the network whois insufficient? Is it because the ASN shows the US (which would likely be incredibly inaccurate and somewhat difficult to change, I think)? I suggested maybe it was a cookie or related to the service contract or something, but those have been summarily rejected, so I am somewhat running out of ideas. Thanks, Stephen _______________________________________________ NANOG mailing listhttps://lists.nanog.org/archives/list/nanog () lists nanog org/message/3ZXJUWRVRYDUDSTN6HTUUAYV5FRJHSF5/_______________________________________________ NANOG mailing list https://lists.nanog.org/archives/list/nanog () lists nanog org/message/7JQB2YCOVQTQOU5VJ4J3BZ7BRVZV6KKN/
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Current thread:
- Apple Support Geolocation Stephen Griffin via NANOG (Oct 08)
- Re: Apple Support Geolocation Steve Miller via NANOG (Oct 08)
- Re: Apple Support Geolocation Stephen Griffin via NANOG (Oct 08)
- Re: Apple Support Geolocation Stephen Griffin via NANOG (Oct 08)
- Re: Apple Support Geolocation Adam Blackington via NANOG (Oct 08)
- Re: Apple Support Geolocation Steve Miller via NANOG (Oct 08)
- Re: Apple Support Geolocation Jon Lewis via NANOG (Oct 08)
- Re: Apple Support Geolocation Stephen Griffin via NANOG (Oct 08)
- Re: Apple Support Geolocation Steve Miller via NANOG (Oct 08)
- Re: Apple Support Geolocation Robert L Mathews via NANOG (Oct 08)