Having Geo-IP issues in the past week or so? Digital Elements wet the bed…

[Mike Lyon via NANOG <nanog () lists nanog org>]

If any eyeball networks are having geo-ip issues that started a week or so ago for their customers trying to use HBO, 
Hulu, Netflix or any others that use Digital Elements for their geo-ip, be sure you make Digital Elements aware.

Digital Elements ran a process update last week that screwed up a bunch of netblocks. See ticket verbatim below.

And to top it off, they are holding my customers hostage until a week from today when they run the corrective update.

Hi Mike,
 
While refining our processes to improve accuracy, some of our changes inadvertently over-corrected existing updates we 
had in place.  We have noticed these and are correcting them currently.  This unfortunately was one of the overridden 
updates.
 
Thank you.
Mike Lyon
Aug 22, 2025, 11:00 AM EDT 

Do we know why it changed?

On Aug 22, 2025, at 05:03, Data Management <ip-data () digitalenvoy net> wrote:

*redacted* (Digital Element) 
Aug 22, 2025, 8:03 AM EDT 

Hi Mike,
 
We apologize for the inconvenience.  We will update this IP range back to the US for our release next Friday, August 29.
 
Thank you.

————————

Fun times…
-Mike

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