IP2Location updates possible?

[Joel M Snyder via NANOG <nanog () lists nanog org>]

Folks:

We are trying to monetize some IP addresses that are temporarily not in use, and the potential customer is using a 
service "IP2Location" which has classified our IPs as data center, rather than ISP.  I wrote to "support@" twice with 
not even an acknowledgement.  Does anyone have any ideas on how to get through to them?

I don't know how/why IP2Location suddenly got so important, but if they're going to play a role in the Internet 
ecosystem, the least they can do is acknowledge messages sent to their official support email address.  But I guess 
this is just the latest in a very long list of organizations who seem to be important glue (at least to some people) 
but who are not acting responsibly. 

Anyway: anyone from IP2Location here?  Anyone have any good contacts there?  Any advice on how to get them to update?

Thanks as always,

jms
------
Joel M Snyder, 1404 East Lind Road, Tucson, AZ, 85719
Senior Partner, Opus One       Phone: +1 520 324 0494
jms () Opus1 COM                http://www.opus1.com/jms
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