Re: IP2Location updates possible?

["Patrick W. Gilmore via NANOG" <nanog () lists nanog org>]

On Oct 23, 2026, at 19:13, Kevin Tillery via NANOG <nanog () lists nanog org> wrote:
> On 23 October 2026 11:38:43 CEST, Joel M Snyder via NANOG <nanog () lists nanog org> wrote:
> > Folks:
> >
> > We are trying to monetize some IP addresses that are temporarily not in use, and the potential customer is using a 
> > service "IP2Location" which has classified our IPs as data center, rather than ISP.  I wrote to "support@" twice 
> > with not even an acknowledgement.  Does anyone have any ideas on how to get through to them?
> >
> > I don't know how/why IP2Location suddenly got so important, but if they're going to play a role in the Internet 
> > ecosystem, the least they can do is acknowledge messages sent to their official support email address.  But I guess 
> > this is just the latest in a very long list of organizations who seem to be important glue (at least to some people) 
> > but who are not acting responsibly.
> >
> > Anyway: anyone from IP2Location here?  Anyone have any good contacts there?  Any advice on how to get them to update?

[…]

> Important note:
> Since you are trying to "monetize IP addresses" it is clear that IP2Location has the right idea about how these IP 
> addresses are being used, and is, in fact, acting responsibly.
>
> The purpose of these IP information companies (and there are lots) is precisely to determine when an ISP is lying 
> about what their addresses are being used for. Good luck convincing them to fall for the lie.

1) I think Joel was talking about them not answering email to support@, which I would also consider irresponsible. 
Interesting that you think that is responsible. Does your company ignore requests to support@?

2) Joel said the IP addresses are not in use. Not sure why listing them as “datacenter” is correct. Nor am I certain 
why asking them to change that is a “lie”.

3) Why do think Joel is lying? Maybe he is lying, but I have no evidence to that effect. Do you frequently accuse 
people of lying without showing any evidence? Seems a bit “irresponsible” to me.

-- 
TTFN,
patrick

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