Re: Worsening google service reputation and abuse

[John Levine via NANOG <nanog () lists nanog org>]

It appears that Mike Hammett via NANOG <nanog () lists nanog org> said:
> I think all of these big companies lack a meaningful feedback loop from reasonably vetted people, lending credibility 
> to their
> feedback. Most of them don't provide the tools to diagnose, nor have the ability to receive support requests. Not just 
> SPAM, but all
> kinds of sanitation type services.

I know people at the large mail providers and I have to have some sympathy for
them.  They have mailers endlessly screaming at them, outraged that the Valuable
Offers from their Treasured Marketing Partners go into the spam folder or worse,
and they're sure that someone manually made that filtering decision and just
has to flip a switch to fix it.

Vetting trusted reporters just doesn't scale.  To repeat a cliche, any group
large enough to be interesting is going to include people who shouldn't be there.

R's,
John
_______________________________________________
NANOG mailing list 
https://lists.nanog.org/archives/list/nanog () lists nanog org/message/ZI766MMV7I2SCJYLJZO5HTECU7W45B5E/